Error in Calculations - Step 3
The below error will be seen in step 3 of calculations where Commission Statements are produced:
Attempt to de-reference a null object||(XactlyExpress) ||'a0d1600000KjdddCAAV','a0d1600000KdddAF','a0d1600000KdddAF','a0d1600000dddAAV','a0d1600000KdddO','a0d1600000KjPdddd','a0d1600000KjPddd','a0d1600000KjddddAF','a0d1600000KddddF','a0d1600000dddF','a0d16…….
To resolve this issue you will need to resave the Commission Statement Details section of Express. To do this:
- Go to Results > Manage Results > Payments > click on “Customize View” button.
- From the drop-down menu in the new pop up window, select “Commission Statement Details”
- Click on the “Save/Close” button
- Click on the “Customize View” button again
- From drop-down menu choose “Commission Statement Concepts”.
- Click on the “Save/Close” button.
- Go to Results > Run Calculations
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